Refund Policy
We would like our customers to know that we have a 15 day return policy in the following situations:-
- The ordered equipment is in unused condition & in its original packaging. Please note the shipping cost will not be refunded to the customer.
- Receive damaged equipment.
- Receive the wrong equipment.
- Don’t receive the product due to courier loss.
For registering a return for an order please write us to care@villaindia.com or call us at +91 79823 21633. You will receive a confirmation for the same upon which the unit can be shipped back to us. The refund of the order will be made to the same account from which the payment was received within 4-5 business days.
Consumables like Erkodur AL, Erkodur, Erkoflex, Erkoloc-Pro, Playsafe Triple, Playsafe Triple Light, Silensor SL Part Cards, nFep Sheet, Lisco- B, Lisco-S, Aluminium Resin VAT, Finishing Set, Polishing Set, Fissure Bur, HSS Twist Drill, Tungstun Carbide Bur, Liscosil, Special Scissors XL, Resins etc. are non refundable items. Only in the condition that the customer receives a damaged product, product with broken seal or an expired product, the company will be make a full refund along with return shipping charges.